Sign Up or Log In

You have no items in your shopping cart.

Xtension Galaxy

Follow Up Email

Email Extension & Magento Auto Responder Plugin

The Follow Up Email extension is a powerful auto-responder and customer relationship tool that ensures you'll never lose track of your customers.

About Developer

aheadWorks is a dynamic market leading provider of Magento extensions, Magento templates and themes, and custom development services with a comprehensive portfolio of best-in-class solutions for eCommerce businesses.

We have launched numerous powerful extensions to the world’s fastest growing eCommerce platform Magento which serve to address gaps and exploit every opportunity in the entire eCommerce process. Whether it is user interface or marketing or operations management, you will find an extension that fulfills your needs.

Email Extension & Magento Auto Responder Plugin

Over the last years, email marketing has become one of the fastest growing trends in customer acquisition. It is not surprising, since follow up email is a simple and convenient means of communication between merchants and customers, which allows to make right offers in time.

The Follow Up Email extension is a perfect solution that provides comprehensive functionality to create highly targeted custom emails to fit your business needs. The extension allows web-store owners to easily create custom email templates with both static and dynamic information, as well as set up rules when they should be sent.

Goals to Achieve Follow Up Email Solution Boost revenue and increase the number of returned customers
Every single cart abandonment email sent, delivers over $5 in revenue*. Send notifications to your store visitors who abandoned their shopping carts, start second order e-mail campaigns, create your personal e-mail schedule to work out the best email marketing strategy. Convert abandoned carts into sales
35% of clicks from abandonment emails lead to a purchase back on site* Let your customers restore their carts or resume their session with just one click on the link sent in the email notification Motivate customer for further purchases
68% of consumers say that coupons generate loyalty** Create appealing content-rich emails - offer coupons codes, add customer related details, discounts, offers and products. Enhance customer relationship and build customer loyalty
A repeat loyal customer spends 67% more than a new one*** Greet your customers on their birthdays, send targeted promotions, offer coupon codes, ask your client’s opinion on the product bought.## Create exclusive email content

Configure the follow up email design and content in accordance with your marketing goals.

  • Use pre-defined templates (native Magento and Follow Up Email) or create your own ones
  • Add Magento and Follow Up Email variables
  • Insert up-sells, cross-sells and related products
  • Customize order/cart/wish list products view inserted in email: add pictures, prices, links to product pages and other information.
  • Let your customers restore their carts with just one click on the link sent in the email notification
  • Allow customers to resume session right from the email
  • Let your customers unsubsribe from all follow up emails at once (NEW!)
  • Offer coupon codes
  • Attach files

Increase relevance thru segmentation

Make sure that your customers receive relevant information - separate your email audience into smaller groups based on their customer/order status, actions and other attributes.

The Follow Up Email extension now offers three predefined sample rules that proved to work - abandoned cart, review request and customer birthday (NEW!)

Of course, you can set up your own rules for sending targeted emails based on the best matching conditions:

  • Customer
    New customer signup, new customer subscription, customer logged in, customer last activity, customer came back by link sent, customer group, customer group changed, customer submitted a review (NEW!), customer birthday, customer newsletter subscription, customers unsubscription
  • Order
    Order obtained X status, customer placed a new order
  • Shopping cart
    New abandoned cart appeared, sale amount
  • Wishlist
    Product was added to wishlist, wishlist shared
  • Product
    SKU, type, category
  • Store view
    Send notifications to store administrator only to be in the know of business flow.

Manage the efficiency

Measure the effectiveness of follow ups sent with data on click-throughs, shopping cart restorations and conversions.

  • Specify Google Analytics tracking code for abandoned carts
  • Track customers who placed orders by clicking on the emailed link
  • Track links with abandoned cart recovery statistics
  • Track coupons

Manage follow ups on-the-fly

Manage follow ups massively or apply the required action to a particular email - preview, cancel or send it manually.

  • Sort and filter follow up emails by status, schedule, event, etc.
  • Perform mass actions to a bulk of FUE emails - cancel, send now or delete
  • Preview, send, cancel or delete emails manually right from the grid

SaleCycle, a remarketing company
RetailMeNot, a marketplace platform
BIA/Kelsey, a research and advisory company

Versions History

Version : 3.6.7

There are no release notes for this version.

Version : 3.6.6

There are no release notes for this version.

Version : 3.6.5

There are no release notes for this version.

Version : 3.6.4

There are no release notes for this version.

Version : 3.6.3

There are no release notes for this version.

Have a question?

Please log in to ask a question.

Write a Review

* Required Fields