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Xtension Galaxy


Tools for phone or live chat reps to engage in live sales and provide a guided buying experience for shoppers


Delight your customers with an in-store experience online:

Oct8ne’s proprietary coviewing technology allows eCommerce companies to provide customers with a personalized in-store experience.  Agents and customers view and search for products together, creating opportunities for increased sales as agents upsell and cross-sell in real-time. Unlike traditional live chat services designed to provide customer service, oct8ne equips agents with tools to engage in personal selling while providing product expertise.  Post-visit sales intelligence and analytics allow companies to continuously optimize their sales process.

Features at a Glance

The Coviewer

Discover a richer and more profitable shopping experience with our exclusive technology. Agents and customers view products in real time together creating more sales opportunities. More.

Customer Insights

Know what your customers want even before the conversation begins by viewing their browsing and shopping history right at your fingertips. More.

Multichannel Communication

Use oct8ne with customers who call in, browse online, or email. There are multiple access points you can customize for your site. More.

Workflow Management

Boost agent productivity with time-saving features that are designed to drive sales. More.


Gain insight into how to fuel your sales with data you can’t get elsewhere. Track agent performance and More.

Training & Support

Get up and running immediately with FREE video tutorials and live individual or group training sessions. We also guarantee prompt tech support by phone and email.


It pays for itself: our lives sales solution significantly increases sales and reduces cart abandonment rates.

$99 per agent monthly + Additional 10% discount if paid annually

Volume discounts, enterprise pricing, and additional perks are available. Setup, training and custom development fees may apply.

To get a custom quote or request a Live Demo click here.

Visit for FAQs and more information.

Versions 1.5 and newer are supported.

Versions History

Version : 2.1.13

There are no release notes for this version.

Version : 2.1.12

There are no release notes for this version.

Version : 2.1.11

There are no release notes for this version.

Version : 2.1.9

There are no release notes for this version.

Version : 2.1.8

There are no release notes for this version.

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